AMC of Mechanized Coach Cleaning
Name of the Firm- M/s KING SECURITY GUARDS SERVICES PRIVATE LIMITED, LUCKNOW
Total Awarded Value: 46177209.12 Contract Periodicity- 00.04.2025 to 00.04.2027 Contact:-
Scope Of Work
- 4.1 The scope of work for the composite contract of mechanized coach cleaning and allied services is as follows) Cleaning and watering of coaches at washing lines
b) Intensive cleaning of coaches
c) Cleaning and watering of coaches.
d) Providing toiletries in AC coaches as per scale
e) Removing, washing & ironing, fixing of curtains in AC coaches.
f) Padlock at Pit line and unlock at PF and vice versa. - 4.2 Cleaning and watering of coaches at washing lines
- 4.3 Exterior coach cleaning:
* Removal of old labels/charts: All old labels/reservation charts tied/pasted on the window bars/exterior panels or kept in label holders should be removed. Papers glued on panels should be soaked thoroughly with water and removed.
* Shutters to be closed before cleaning: Before starting the cleaning operations, all shutters, both glass and Venetian, should be pulled down on the side which is taken up for washing and cleaning.
* Dusting: While pulling down the Venetian shutters, they should be dusted hard from inside to dislodge the dust and wiped with detergent dipped cloth.
* Destination boards: Destination Boards should be removed, if required and cleaned separately and refitted on the coaches to indicate correct destination of the outgoing coach. The area underneath destination boards shall be duly scrubbed and cleaned.
* Roof top ventilators and curved surface should be brushed to dislodge the dust. All exterior panels including end panels and window shutters should be watered with HP jet and thoroughly scrubbed with long handle brush with application of appropriate exterior coach cleaning compound and then washed with high pressure jet.
* Sole bars not covered by external body panels should be brushed to make them dirt free. For AC coaches, external windows have to be cleaned and wiped dry thoroughly using glass cleaning solvent and squeeze.
* Hand rails, window bars and steps should then be washed and wiped clean free of dust and dirt. Care should be taken to wash and clean body panels under the handrails and window bars using special brushes manually. All water & detergent marks shall be removed after the cleaning and washing.
* External cleaning of coaches: Outside Body, Main doors, side strips of main doors (behind hand rails), Windows, Turn under, End panels of GS & SLR and Main doors, side strips of main doors (behind hand rails), Windows, Turn under, End panels of AC coaches are to be washed. Cleaning shall be mechanized and manual as well, using high pressure jet machine and appropriate chemical. - 4.4 Interior coach cleaning
#4.4.1 Toilets
* For cleaning door and side walls: Above the waist level, it should not be hosed with HP jet water, but should be thoroughly cleaned in detergent solution taking care that no water goes in to the mirrors. For the remaining area, flush it with high pressure jet to remove loose debris and soiling.
* The sidewalls below waist level and the banjo shutters should be hosed with water and thoroughly cleaned. All dirty spots should be removed with the use of detergent like soft detergent solution. The ceiling and the sidewalls should thereafter be wiped dry.
* Any scribbling available on lavatory panels should be removed.
* The mirrors should be cleaned with glass surface cleaner and wiped dry using squeeze or by appropriate chemicals to clean the mirror using manual window cleaning kit.
* Washbasins should be cleaned with detergent powder and wiped dry with a duster. *
* The lavatory floor should be first scrubbed washed clean with a broom and water.
* Indian style commode pans should be cleaned with approved consumables/detergent/chemicals. All stains or dirty spots on the stainless-steel pan should be removed with prescribed chemicals and immediate flushing with adequate quantity of water to remove all traces of chemicals.
* The European style commode should also be washed with prescribed chemicals and flushed well with water. The plastic commode seats and covers should be washed with detergent solution/prescribed chemicals and wiped dry.
* The commode chutes (if available) should be cleaned with a circular brush throughout its length.
* Disinfectant solution followed by deodorant should be sprayed in the lavatories from ceilings and corners.
* Apply appropriate chemical on to the toilet bowl and the wash basin and scrub to remove stains and leave it for 10 minutes.
* Spray appropriate chemical on the toilet floor and scrub wherever required to remove the stains.
* Flush the toilet bowl and the entire floor with high pressure water jets.
* Clean all inside walls, doors and ceiling by applying appropriate solvent and wipe dry.
* Remove mucks from the commode chute (if available in toilets) by scrubbing with circular brush followed with high pressure jet flushing. Use steam to disinfect and deodorize.
* Apply disinfectant by wiping with cloth dipped in disinfectant and spraying.
* Overhead tanks / water tanks should be completely filled with fresh water.
* Spraying of Room Freshener.
* Cleaning of lower portion of lavatory pan.
* The dirt and from the wash basin to be removed and wash basin to be cleaned with water and required chemicals.
** High pressure jet should not be utilized to clean sidewalls, wash basin etc. toilet floor area is to be cleaned and scrubbed using mop and if required using stain cleaner. Only the toilet and squat pan to be cleaned using high pressure jet.
# 4.4.2 Doorway, Gangway, Compartment & vestibule area
*The entire coach length shall be swept dry, manually and all litter, dust & debris shall be collected in polybags to be disposed off at a nominated bin later. Under no circumstances should sweepings be thrown on the washing line.
*The floor and the corridor should be swept dry with brush banister and sweepings collected in a dust bin.
* A little wet mopping with cleaning agent.
* No tissue, no litter and no foot-print should be left behind. Aluminum chequered plate in doorway; corridors between lavatories should be cleaned with scrubbing machine.
* All ceiling panels should be wiped with a duster and all permanent stains/head grease, dirty spots of all interior paneling/ Rexene / upholstery, metal beading, wall protectors, lavatory pans, wash basins, shutters, seats/berths, racks etc., should be cleaned with a duster dipped in detergent solution, wiped clean and dry.
* Table tops in the compartment should be cleaned with cloth dipped in detergent solution and wiped dry.
* To remove dirt, stains due to coffee/tea, betel spittoon etc. and clean the ceiling and floor of the coach.
* Dust bin from AC and NAC (wherever available) coaches should be emptied and cleaned with chemicals and rinsed & disinfected.
* The magazine pockets should also be cleaned of rubbish and paper litter, if any.
* The mirrors in the compartments should be cleaned with a duster and stains, if any, removed with detergent solution.
* The window panes shall be cleaned with glass cleaning agent and dried.
* Side wall fittings including tumbler holder and small luggage racks should be cleaned.
* All varnish finished, painted or polish finished panels or laminated plastic panels should be dusted and dry cleaned. Oil stains or head stains, if any, should be cleaned either with mild detergent solution or cleaning fluid taking care not to affect the surface being cleaned.
* Electroplated fittings should also be dusted and, if required, cleaned with detergent solution and wiped dry.
* Cushions should be cleaned with a duster. Oil or head stains and dirty spots, if any, should be cleaned with mild detergent solution and wiped dry.
* Dust the seats/berths thoroughly, specially the corners and crevices
* Each berth/cushion must be cleaned with a cloth soaked in detergent and wiped dry.
* Carpet if provided should be Vacuum cleaned and at least once in a month or as condition demands should be dry shampooed to remove stains.
* All fittings, cupboards, almirahs, furniture etc. to be wet wiped and disinfected.
* Water based deodorant / mild & pleasing air freshener shall be sprayed to the curtains and all nooks and corners.
* Clean the window glass from inside with appropriate solvent and wipe dry and naphthalene balls should be provided inside the window glasses.
* Vacuuming, Mopping – No tissues, no litter, no foot-prints, no gum, no dirt/residual marks should be left behind.
* Vestibule area should be swept and mopped. It shall be cleaned with the help of detergents.
* All window sills should be cleaned with wet duster. Muck and dirt which gets collected in the corners should also be scraped and cleaned. (Remark: Where ever cleaning is required to be carried out appropriate cleaning solutions should be used)
* The window glasses should be cleaned by detergent solution and wiped dry with a dry duster.
* The sliding and other doors should be wiped dry, the dust from the corners and ends cleaned and removed.
# 4.4.3 In addition to the above, in every pantry car –
*Pick up the litter and large debris and sweep the area.
* The interior metal portions such as store room racks, staff room walls, kitchen room, partition mesh, grills, gas room etc. should be scrapped and cleaned thoroughly with appropriate cleaning solution to remove soot, stains due to grease, oil fumes etc.
* The floor shall be scrubbed with cleaning solvent daily.
* Vacuum dry the floor using wet and dry vacuum cleaner
* The windowsills, louver shutters, glass shutters should be scrapped and cleaned to remove all muck and stains. The glass should be transparent after cleaning.
* The aluminum chequered plates on the floor should be attended for removal of muck, stickiness and oil accumulation etc. The other flooring areas should also be cleaned.
* All stainless steel fittings like food racks, hot case, counter etc are to be cleaned with application of appropriate solvent, disinfected and wiped dry and polished using stainless steel polisher.
* The hot cases, stoves, washbasins, Rexene surfaces should be thoroughly cleaned.
# 4.4.4 Parcel and luggage van cleaning
* The luggage portion is required to be cleaned intensively and disinfected to remove muck and odor using scrubber and vacuum drier
* The entire interior portion, i.e., side walls, luggage racks, floor, etc., should be washed with water, swept clean and all drain holes opened up.
* Dog boxes should be thoroughly washed disinfected and its drinking water trough well
cleaned.
* The vestibule area shall be washed with HP jet and cleaned thoroughly with brushes to remove all deposits. It shall be sprayed with phenyl for hygiene.
4.5. Details of chemicals for coach cleaning ( Normal cleaning ):
| SN | Name of Chemical | Approved Brand | Quantity per Coach |
|---|---|---|---|
|
1 |
PVC Floor Cleaning
Agent:-
|
Spiral (Johnson Diversey) or Sigla Neutral of Eco Lab/
Chela brand or APC F of Haylide
|
50 ml |
|
2 |
Ceramic & stainless
steel Toilet fittings
Cleaning agent:- |
Taski R1/Taski R 6 (Johnson Diversey), Spiral HD or
Sigla Neutral of Eco Lab or SterixA Super of Haylide |
50 ml
|
|
3 |
Glass Cleaning agent:- |
Taski R3 (Johnson Diversey) or OC Glass cleaner of Eco
Lab or Collin or Klean& Shine of Haylide |
20 ml |
|
4 |
Laminated Plastic
Sheet & Berth Rexene
cleaner:-
|
Taski R7/Taski R2 (Johnson Diversey) or OC
Neutral cleaner of Eco Lab or Solvex for hard
stains can be used occasionally or /Chela brand or APC
F of Haylide |
50 ml |
|
5 |
Painted Surface
cleaner:-
|
Approved Brands: Spiral (Johnson Diversey) or Absorbit
of Eco Lab or Super max / Chela brand or APC F of
Haylide |
90 ml |
|
6 |
Disinfectants |
TRIAD-III (Johnson Diversey) or Antiback of Eco Lab or
Nimyl |
10 ml
|
|
7 |
Air Freshener |
Preferably water based Taski R5 or equivalent
Ecolab or / Air Fresh of Chela or Freshex of Haylide or
any water based reputed & approved brand |
10 ml |
|
8 |
Cleaning agent for
removing old labels,
stickers, glue marks
etc.-
|
Erazel Gel / Plus of Chela or Stainex G / SC of Haylide or
other Brand as approved by Railway |
10 ml
|
- 4.6 Locking and Unlocking of Coaches
* The contractor has to ensure padlocking of all the coaches primarily/secondarily maintained by the requisite depot duly deputing their staff.
* On arrival of the trains on platform and after alighting of passengers, all the shutters should be closed and the coaches should be padlocked for securing of coaches. Pad locks will be supplied by Contractor.
* All doors of vestibule coaches are to be locked from inside, light & fan switches to be switched off. Only one door to be locked from outside. All non-vestibule coaches to be locked from inside except one door, which should be locked from outside.
* The contractor has to ensure pad locking of coaches within the prescribed time (20-30 minutes of arrival).
* The padlocks should be opened on pit lines before commencement of work.
* All coaches should be padlocked after completion of the work on pit line.
* The padlocks should be opened after berthing of trains on platforms 45 min before departure or as advised by Sr. DME/KIR or his representative. - 5. Intensive cleaning of coaches
# 5.1 Scope of work for intensive cleaning of coaches: The purpose of intensive cleaning is to remove stains, all dirt from coach/dirt & muck etc. The schedule of intensive cleaning is as under: Pantry car: Every trip. All other coaches except pantry car: Monthly. During daily cleaning, effort would be to maintain the rake within acceptable cleanliness and hygiene level. Since intensive cleaning will upgrade the cleanliness level of coaches, this activity shall be carried out at specified periodicity without fail. Any reduction in contract quantity will not be permitted for this activity. Payment for intensive cleaning would be made on the basis of score assigned by Railway Supervisor for the rake (Annexure A-1). To ensure proper cleaning separate gang should be deployed for intensive cleaning. Following activities are to be performed.
* All items of daily cleaning attention
* Apply polish to the stainless steel wash basins and other items as required.
* Buffing of stainless steel items such as wash basins, wall protector, and lavatory pans etc. as advised by railway.
* Steam cleaning of toilet area and wash basins as required.
* PVC floor cleaning using electric floor scrubber and vacuum cleaner. Corners and inaccessible area to be cleaned using hand held electric scrubber.
* Cleaning of Seat/Berths using portable electric disc scrubber. Berth flap should be cleaned with wet cloth.
* Cleaning of LP Sheet and Roof. No graffiti/sticker/cobweb/spot should be visible after cleaning attention.
* Cleaning of Doorway & vestibule area with scrubber and Vacuum machines. Corners and dustbins to be cleaned with nylone brush. No muck/stain should be visible. Footsteps to be cleaned thoroughly.
* Cleaning/polishing of amenity fittings/electrical fittings, door handles.
* All glass window should be cleaned so that no spot is visible. Panes of Louver shutter should also be cleaned with wet cloth.
* Window sill area needs special cleaning to remove pan stains/spit stains using portable electric scrubber.
* Visible portion of Roof should be cleaned using long brush.
* Cleaning of area underneath the berth.
* Cleaning of turn under
* Every month water tanks may be flushed completely.
5.2. Details of chemicals for coach cleaning ( Intensive Cleaning ):
| SN | Name of Chemical | Approved Brand | Quantity per Coach |
|---|---|---|---|
|
1 |
PVC Floor Cleaning
Agent:-
|
Spiral (Johnson Diversey) or Sigla Neutral of Eco Lab/
Chela brand or APC F of Haylide
|
50 ml |
|
2 |
Ceramic & stainless
steel Toilet fittings
Cleaning agent:- |
Taski R1/Taski R 6 (Johnson Diversey), Spiral HD or
Sigla Neutral of Eco Lab or SterixA Super of Haylide |
50 ml
|
|
3 |
Glass Cleaning agent:- |
Taski R3 (Johnson Diversey) or OC Glass cleaner of Eco
Lab or Collin or Klean& Shine of Haylide |
20 ml |
|
4 |
Laminated Plastic
Sheet & Berth Rexene
cleaner:-
|
Taski R7/Taski R2 (Johnson Diversey) or OC
Neutral cleaner of Eco Lab or Solvex for hard
stains can be used occasionally or /Chela brand or APC
F of Haylide |
50 ml |
|
5 |
Painted Surface
cleaner:-
|
Approved Brands: Spiral (Johnson Diversey) or Absorbit
of Eco Lab or Super max / Chela brand or APC F of
Haylide |
90 ml |
|
6 |
Stainless Steel Polisher |
Suma Inox (Johnson Diversey) or Chromol of Eco Lab. |
10 ml
|
|
7 |
Disinfectants |
TRIAD-III (Johnson Diversey) or Antiback of Eco Lab or
Nimyl |
10 ml
|
|
8 |
Air Freshener |
Preferably water based Taski R5 or equivalent
Ecolab or / Air Fresh of Chela or Freshex of Haylide or
any water based reputed & approved brand |
10 ml |
|
9 |
Cleaning agent for
removing old labels,
stickers, glue marks
etc.-
|
Erazel Gel / Plus of Chela or Stainex G / SC of Haylide or
other Brand as approved by Railway |
10 ml
|
- 6. Washing of curtains of AC coaches
On every fortnightly Washing and changing of curtains to be carried out as per following schedule-
* All the curtains of all sizes of the AC coaches should be washed by soft detergent like Ezee liquid or similar and changed fortnightly.
* Execution of washing work shall have to be executed in approved and substantial manner.
* The responsibility for removing and fittings the curtains shall lie with the contractor.
* Washing of curtain should be done outside the Rly. Premises.
* Contractor will be responsible for safe fixing of curtains. Any Loss or damage of the fittings & curtains in course of removing/Fixing and washing activity will lie with the Contractor. - 7. Water Topping: Full watering of coaches till over flow from opposite over flow pipe to be carried out in every trip
- 8. Providing toiletries in AC coaches as per scale
* Liquid soap: For each AC coach, 800 ml (@200ml per toilet per journey) to be supplied for both to and fro trips. Preferred Brand- Lifebuoy/ Dettol or Fresh Hands LQ ELQ, Perl of Haylide or other brand as approved by Railway
* Tissue Paper Roll in the Western Toilet of AC coach Total 1 rolls one each @ 1 roll per western toilet per trip) -( Spec- two ply of 34 GSM white colour about 25 mtrs each ply of approx 10 cm wide should have about 200 pulls).
* Odonil or equivalent deodorant should be filled to ensure adequate quantities left in containers at any point of time in each AC toilet of the coach.
* After the work of cleanliness is completed, all AC coaches & RAs are to be sprayed with suitable room freshener as per requirement so that it is effective for the feel of passengers.
* For failure to supply required quantity, penalty will be imposed as specified.
8.1 Toiletries in AC coaches
| SN | Item | Brand/Specification | Quantity |
|---|---|---|---|
|
1 |
Liquid soap
|
Lifebuoy/ Dettol / Fem or Fresh Hands LQ ELQ,
Perl of Haylide or other brand as approved by
Railway 1600 ml (@200ml per toilet per journey)
to be supplied for both to and fro trips |
800 ml (@200ml per
toilet to be supplied
for both to and fro
trips
|
|
2 |
Tissue paper for
Western style toilet
|
Spec- two ply of 34 GSM white colour about 25
mtrs each ply of approx 10 cm wide should have
about 200 pulls. Johnson Diversey or Padumjee
Pulp or equivalent as approved by CME |
Total 1 (@ 1 roll per
western toilet per
trip
|
|
3 |
Deodorant cake coach |
Odonil or Air Fresh of Chela or Suitable brand as
approved by Railway |
Appropriate quantity |
|
4 |
Room freshener |
Preferably water based Taski R5 or equivalent
Ecolab or / Air Fresh of Chela or Freshex of
Haylide or any water based reputed & approved
brand
|
10 ml /AC Coach |
9. Specification for “Project Resources for MCC”
Qualification & Age group
| SN | Qualification of Gang Supervisor | Qualification of Project Manager | Age Group |
|---|---|---|---|
|
1 |
Diploma in Engineering/ IIHM/Graduate |
Diploma in Engineering/ IIHM/Graduate with 3 to 4 years of
relevant experience in housekeeping or hospitality field |
18-55 years |
Uniform
| SN | Uniform for Supervisors: | Uniform for workers: |
|---|---|---|
|
1 |
Grey colour Safari suit or any other type approved by the Sr. DME/C&W with black shoes (Similar
colour jersey in winter). The uniform must be provided in the adequate quantity so that the
uniform worn remains neat and tidy.
|
Blue colour paint & shirt or any other type approved by the Sr. DME/C&W with water protective
luminous jacket/ apron with adequate pockets to facilitate ease in carrying of items/equipments
with approved printed logo. Face mask/nose mask, gloves, shoes/boot & name badges are part of
uniform.
The uniform must be provided in the adequate quantity so that the uniform worn remains neat
and tidy. |
Requirement of Staff as per existing Quantities, however, it may increase or decrease during currency of contract due to increase/decrease of trains and any other new policy introduced by Railway.
| SN | Staff | Quantity |
|---|---|---|
|
1 |
Project In-charge (Highly Skilled) |
01 |
|
2 |
Gang Supervisor (skilled) |
04 |
|
3 |
Workers (semi skilled ) |
17 |
|
4 |
Workers (Un skilled ) |
29 |
Machines: Following types & no. of cleaning machines shall used for coach cleaning
| SN | Machine Type | Nos. of machines to be deployed on a train of 24 coaches | Location of use |
|---|---|---|---|
|
1 |
Portable high pressure
jet machines.
|
3 (1 per pit line & 1
Spare for all pit lines).
|
Coach exterior washing. These machines can
also be utilized as standby machines when
contractor opt for using Railways high
pressure jet plants. High pressure jet cleaning
plants are available at JP on washing lines. If
railway will provide this, then contractor will
operate & maintain this plant during currency
of contract including spares, consumables,
nozzles and pipe line etc.
|
|
2 |
Portable powered
single disc floor
|
9 (1 for 6 coaches) & 1
spare |
PVC floor & Aluminum chequered plate etc. |
|
3 |
Hand held single disc
electrically operated
mini scrubber |
9 (4 per pit line & 1
spare |
For scrubbing toilet floor ,skirting and panels
etc.
|
|
4 |
Portable high pressure
jet machine of smaller
size
|
9 (4 per pit line & 1
spare |
For squatting pan, wall protector, commode
pan etc. |
|
5 |
Portable wet & dry
vacuum cleaner.
|
3 (1 per pit line & 1
spare for all pit lines)
|
For intensive cleaning. |
|
6 |
Portable powered
single disc floor
scrubber. |
3 (1 per pit line & 1
spare for all pit lines) |
For intensive cleaning of coach floor.
|
|
7 |
Hand held single disc
electrically operated
mini scrubber
|
3 (1 per pit line & 1
spare for all pit lines) |
For intensive cleaning of coach panels &
Rexene etc |
Note: (i) Non deployment of machines in required quantity shall attract penalty as per Penalty clause.
Contractor shall do proper maintenance of the machines and keep spare machines of each type to
ensure above deployment of machines at all times. (ii) ….. No. of pit lines are available at ……...
Specifications/ salient features required in the machines are as follows:
| SN | Machine Type | Specifications/ salient features |
|---|---|---|
|
1 |
Portable high pressure
jet machines.
|
|
|
2 |
Hand held single disc electrically operated mini scrubber:
|
|
|
3 |
Portable Wet & Dry Vacuum Cleaner:
|
|
|
4 |
Portable powered single disc floor scrubber/mopper.
|
|
Accessories/Tools:
| SN | Accessories/Tools: |
|---|---|
|
1 |
High grade Insulation Power Cable:-class-I insulation material, double insulated for extra
protection.
|
|
2 |
Floor Mopper:- approximately 24 inches wide
|
|
3 |
Window glass squeegee / Window cleaning Kit:- highly durable rubber blade of size approximately
45 cms
|
|
4 |
Commode cleaning brush
|
|
5 |
Hand brush- Brushes used in toilets shall be coloured red and shall not be mixed with brushes
used for other locations.
|
|
6 |
Special Cotton duster for glass cleaning:
|
|
7 |
Jute Cotton Duster for wash basin cleaning:-.
|
|
8 |
Eco-friendly Disposable Bag for waste of a size 20” x 30” minimum & minimum 80 micron gauge. |
|
|
|
Cleaning of Vande Bharat Trainset (Coaches):
- GENERAL INTRODUCTION: It is to be noted that the cleaning instruction to be followed during the internal and external cleaning of Trainset. Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers according to their recommendations.
- DEFINITION:
* Clean: Re-create clean external and internal conditions.
* Damp wipe: For “damp wipe”, all work must be undertaken with a damp cloth without the addition of any cleaning agent.
* Wash: All following work designated “wash” must be undertaken with a cloth dampened with a non- aggressive cleaning solution.
* Wash over and wipe clean: Cleaning glass surfaces with the aid of water, cleaning agent and cleaning implements.
* Take up loose dirt from the floor: Use dustpan and brush, broom or similar equipment to sweep up general loose dirt from the floor, collecting larger items manually.
* Unusual contaminants: All troublesome soiling, requiring use of special cleaning agents or methods for removal
* Emptying: All rubbish, including any wedged-in.
* Clean up: Waste-bins, ash-trays and similar equipment, returning them to their places. - INTERIOR CLEANING (NORMAL):
* Complete Vehicle:
* Collect all rubbish, if possible dividing according to type, using plastic sacks in the same operation, rubbish bins and similar containers.
* Sweep up dirt on the floor with dustpan and brush, causing as little dust to fly as possible.
* Replace seats, rubbish bins and similar containers in their appointed places
Warning:
1. When cleaning areas which cannot be reached from the floor, steps must be used.
2. Never stand on the seats
3. Guideline to be followed as per Railway Board’s letter, reference no: 2016/EnHM/06/09 Dated 23/08/2018. - INTERIOR CLEANING (INTENSIVE):
** Complete Vehicle:
* Damp wipe luggage racks, handrails and covers with light wiping-cloth.
* Marks to be removed from ceilings, walls, doors, visible surfaces of containers, trim panels, covers, light-fittings.
* Dirty marks on mirrors and windows to be sprayed with glass cleaner and wiped with a clean (recommended) cloth.
* Clean the floor. Remove troublesome, loose dirt (e.g. crumbs, sand) from upholstery with either an recommended brush or a vacuum cleaner.
* Damp-wipe handrails, door-handles, door-pushes and emergency handles.
Note: List of chemical used in cleaning of coaches as per Railway Board’s letter,reference letter : 2016/EnHM/06/09 Dated 23/08/2018.
Warning:
1. The cleaning staff should take necessary precautions. Personal protective equipment must be used.
2. The toilet used in this train is vacuum assisted bio-toilet. Only approved cleaning agent as per Compendium on bio-toilet issued by IRCAMTECH to be used.
3. CARE MUST BE TAKEN that no water is allowed to get into the ventilation slits, partitions, at the seats and hand-holds, floor-plates, articulation joints and surrounding areas or in the corridor connection.** FRP PANELS
A. Cleaning of FRP Surface from (Soil, Oil and Contaminate):
(i) Clean soiled, oil and contaminate FRP surfaces with pressure water.
(ii) To remove surface contaminants such as grease, soil and oils use a 5-10% diluted household liquid dishwasher cleaning agent. Wipe contamination with a sponge, soft brush, or cotton pad as necessary or use pressure washers.
(iii) Thoroughly clean contaminated surface with water. Be sure all detergent residues is rinsed from the surface.
(iv) Wipe with cotton cloth to remove water from FRP surface and allow for drying.
(v) Apply a single wipe of carnauba wax with cotton cloth or buffing machine. Allow for drying 2-3hours at room temperature.
(vi) If required apply Ethanol or Iso-propanol based sanitizer for interior and allow for drying.
(vii) FRP is ready for use.
B. Removal minor burns or scratches from FRP surface:
(i) Clean soiled, oil and contaminate FRP surfaces with pressure water.
(ii) To remove surface contaminants such as grease, soil and oils use a 5-10% diluted household liquid dishwasher detergent. Gently scrub with a sponge, soft brush, or cotton pad as necessary or alternatively use pressure washers.
(iii) Thoroughly clean contaminated surface with water. Be sure all detergent residues is rinsed from the surface. Wipe with cotton cloth to remove water from FRP surface and allow for drying.
(iv) Minor burns or scratches can be removed by careful, localized wet sanding to remove the stain and scratches renewing the gel coat finish with polishing.
(v) Start wet sanding with #240 grit and progressing with finer grits: #320; #600; #800; #1200and then polish with a polishing compound -1000, 2000 by buffing machine.
(v) Apply a single wipe of carnauba wax with cotton cloth and rub with dry cotton. Allow for drying 2- 3 hours at room temperature. Apply Ethanol or Iso-propanol based sanitizer for interior and allow for drying.
(vi) FRP is ready for use.
** GLASSES
Cleaning of Glass Surface from (Soil, Oil and Contaminate):
(i) Clean soiled, oil and contaminate surfaces with pressurized water.
(ii) Use low pressure to wet glass surface. To remove surface contaminants such as grease, soil and oils from glass gently wipe with a sponge, soft brush, or cotton pad as necessary and rings with pressure washer.
(iii) Again clean with glass cleaning agent to remove deep grease and contamination. Allow for drying and it is ready for use.
Note: Details should be taken into account from the below mentioned documents.–
1. Railway Board’s letter, reference no: 2016/EnHM/06/09 Dated 23/08/2018
2. Details from OEMs manual for equipment/component such as Vacuum biotoilet, automatic sliding and plug doors, seats etc.
** PASSENGER SEAT (STER):
A. Plastics Components
(i) Footrest (Executive & Chair Car Class)
(ii) Magazine net (Executive & Chair Car Class)
Instructions
The shell and backrest have to be cleaned with products recommended for plastic. Other products and solvents with aggressive reaction are not allowed. It is recommended to test a new cleaning product in its concentrated form on a non-visible surface. In case of observing surface failure, stop the cleaning.
B. Metal Components
(i) Snack table (Chair Car Class)
(ii) Seat frames (Chair Car Class)
(iii) Handle 2nd class (Chair Car Class)
(iv) Rotation mechanism (Chair Car Class)
(v) Armrests frames (Chair Car Class)
(vi) Handle (Executive class)
Instructions
Metal parts has to be cleaned with products recommended for powder painting. Other products and solvents with aggressive reaction are not allowed. It is recommended to test a new cleaning product in its concentrated form on a non-visible surface. In case of observing surface failure, stop the cleaning.
C. Fabric Components
(i) Seat upholstery (Executive & Chair Car Class)
Instructions
(i) The dust must be removed regularly every month with a good industrial vacuum cleaner (avoid rubber feet), but also before each treatment of stain, graffiti, tags and general each freshening up.
(ii) Stains that are the result of a liquid must also be wiped out with a liquid. Use a soft standard washing detergent according to the notice. Soak a synthetic sponge and apply the solution on the stain but do not rub. Then sponge up with a piece of white and clean cotton cloth.
(iii) To take off chewing gum, use a freezer spray or cool down with ice cubes, wrapped in a plastic bag. Scrap off carefully.
Caution:
* Do not use rubber feet for vacuum cleaning
* Do not rub the textile
* Do not use acid or alkaline cleaning products
* Do not separate textile from the foam if water is used for cleaning
* Do not add water for dry cleaning
* Do not wash the entire cover
*. Artificial leather Components
(i) Headrest (Executive & Chair Car Class)
(ii) Armrest squab (Executive & Chair Car Class)
Instructions
If the product is exposed to dusty environments, take out the dust on the product by vacuum and then wipe it with damp cloth.
In the case of liquid spills like coffee, tea, wine etc.; use a highly absorbent cloth .Make sure the stain is absorbed by the cloth. Wipe the remaining stains with a damp absorbent cloth by gentle circular motion.
In case of spilling oil, wipe the surface with a soapy and cotton cloth. Then gently wipe with a cleandamp cloth in circular motion.
Caution:
* Do not clean with bleach and detergents which contain bleach.
* Secure the surface of artificial leather against heavy impacts.
* Do not interfere the surface with sharp and cutting tools.
* Do not leave instruments with high surface temperature in contact.
* Do not clean with chemicals which contain solvent.
* Do not leave in direct sunlight for long period.
OEMs Recommended cleaning products:
| Surface | Description | Product |
|---|---|---|
|
Paint |
Universal cleaning product |
PE 9206 (spray) from Henkel AG |
|
Paint |
Graffiti removers |
Socostrip T4210P (Socomore) or Magnus
1302 (Henkel AG)
|
|
Paint |
Dry steam or injection/extraction |
P3-NEXO VS (Henkel) – to be confirmed by
the producer of cleaning system
|
Note :
Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers according to their recommendations.
- ** DRIVER SEAT (FISA)
General cleaning instructions: Regularly remove the dust by means of an industrial-type vacuum cleaner. Do the same prior to removing the single stain.
Stain Removal: The wet stains should be removed with a damp cloth.
(i) Dilute a soft cleansing agent following the respective instructions for use.
(ii) Moisten a synthetic sponge with this cleansing agent and dab the stain (do not rub in).
(iii) Then, remove the cleansing agent by means of an absorbent, clean and white cloth or paper.
Note:
Use cleaning agents with a neutral off value H7 because acidic or alkaline products reduce the product lifetime.
Stain table for everyday stain-causing substances
| Type of Stain | Cleaning Agent | Removal |
|---|---|---|
|
Beer, wine, fruit
juice, coke |
Lukewarm mild detergent
solution |
Apply with a white cloth and dab off.
|
|
Blood, egg yolk, egg
white |
1. Cold water |
1. Dab on and soak. |
|
Color |
1. Turpentine |
1. Soak a white cloth and rub the color off. |
|
Grease
|
Purified benzine |
Soak a white cloth and
rub the grease off |
|
Chewing gum |
Coolant spray |
Spray, then carefully scrape off. |
|
Ball-point pen |
Benzine |
1. Spray, then carefully scrape off. |
|
Lipstick, shoe polish,
soup |
1. Petroleum ether |
1. Soak a cloth and rub the dirt off. |
|
Urine |
1. Soda |
1. Dissolve in lukewarm water, soak a cloth and rub the dirt off. |
|
Pressure marks, |
basic cleaning Without
chemical agents, if possible |
Spray extraction device |
Note :
Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers according to their recommendations.
- **FLOOR (NORA)
Cleaning recommendation
| Cleaning | Steps |
|---|---|
|
Initial cleaning after
installation
|
|
|
Initial polishing
treatment/
polishing treatment |
|
|
Routine cleaning/
polishing
(machine) |
|
|
Routine cleaning/
polishing
(manual)
|
|
|
Intermediate cleaning |
|
|
Intensive cleaning |
|
General notes:
- As coatings require regular and cost-intensive basic cleaning and renewal, nora systems GmbH
recommends that noraplan® rubber floor coverings, which are leakproof and have sealed surfaces, not
be coated. - Please observe the instruction in the product and safety data sheets of the cleaning & polishing
agents used. - This cleaning recommendation applies to firmly bonded floor coverings.
Suitable pads:
* 3 M etc.
** Use single-disc polishing machine with speeds of between 1000 – 1500 rpm.
OEMs Recommended Cleaning and polishing agents:
| Companies | Initial machine cleaning after installation, if necessary/intensive cleaning | Initial treatment after initial/intensive leaning with mop | Manual routine cleaning with 2-step wiping |
|---|---|---|---|
|
Diversey GmbH |
Taski forward 400 ml to
8L water
|
Taski Combi 800 ml to
8L water Polishing |
Taski 300, 80 ml to 8L water |
|
Dr. Schnell Chemie
GmbH |
SCHIROCCO CLEAN
400 ml to 8L water
Polishing
|
FLOORTOP 800 ml to 8L
water |
SCHIROCCO CLEAN, 40 ml –
80 ml to 8L water
|
|
Ecolab
Deutschland
GmbH |
Maxx Magic 2: 160 ml to
8L water |
Maxx Indur 2: 800 ml to
8L water Polishing |
Maxx Magic 2, 40 ml to 8L
water |
|
Ohannes Kiehl |
Torvan concentrate 100
ml to 8L water |
Procur concentrate 200
ml to 8L water Polishing
|
Veriprop, 40 ml to 8L water
(1 Dosage) |
|
Tana-Chemie
GmbH |
GR 10, 400 ml to 8L
water |
TAWIP original 800 ml
to 8L water Polishing |
TANET extreme, 40 ml – 60
ml to 8L water |
|
KLEEN Purgatis
GmbH
|
SEVERA SKY 400 ml to 8L
water |
PREMIUM No 4, 800 ml
to 8L water Polishing |
SEVERA SKY, 40 ml to 8L
water |
|
Dreiturm
GmbH |
D1 Neu 400 ml to 8L
water |
GOLDREIF
Klarwischpflege 200 ml
to 8L water Polishing
|
MULTINETZER, 40 ml to 8L
water |
|
Dr. Schutz
GmbH
|
PU cleaner 400 ml to 8L
water |
Floor cleaner R1000 800
ml to 8 l water Polishing |
PU cleaner, 40 ml to 8L
water |
|
Buzil-Werk
Wagner GmbH &
Co.
|
Indumaster® Step IR 16,
160 ml to 8L water |
S 780 Corridor® Daily
800 ml to 8L water
Polishing |
R 300 Roca Wipe, 40 ml to
8L water |
- Note :
Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers according to their recommendations.
Stain table for everyday stain-causing substances:
Stains will not appear if the substances listed in the table below are removed from the flooring straight away. They can only develop if the media are allowed to dry out. Treating stains can cause fading in the affected places and is usually the result of using higher concentrations of mop-care products after spillages. Depending upon the number and size of the stains, once they have been removed it may be advisable to clean the entire floor followed by a care treatment to assure a uniform overall appearance. This should be done using special cleaners by following the instructions in the technical leaflet. Change the exposure times according to the age and intensity of the stain. An unpleasant odor may be given off when cleaning large areas.
| Type of Stain | Cleaning Agent | Removal |
|---|---|---|
|
Blood |
Diluted basic
cleaning agent,
Blood solvent, e. g.
Neodisher MA |
Leave the basic cleaner solution for 10 – 15 minutes, and then
clean with a red pad or a soft brush. |
|
Vomit, pus |
Diluted basic cleaning agent |
Leave the basic cleaner solution for 10 – 15 minutes, and then
clean with a red pad or a soft brush.
|
|
Coffee,
tea
|
Dr. Beckmann Stain
Devil Fruit & Drinks / |
Scatter the product and spray some water on it. Exposure
time: approx. 1 – 2 hours. |
|
|
Dismozon pur
/ Apesin AP 100 / Special cleaner
TAM** |
Exposure time: approx. 10 minutes. See instructions in the
technical leaflet. May give off an unpleasant odour when
cleaning large areas.
|
|
Fruit juices |
Dismozon pur / Apesin AP 100 / Special cleaner
TAM** |
Exposure time: approx. 10 minutes. See instructions in the
technical leaflet. May give off an unpleasant odour when
cleaning large areas.
|
|
Contact adhesive |
Nail polish remover |
universal thinner Rub with clean and damp cloth |
|
Rust |
Rust remover / Phosphoric
cidbased sanitary
cleaner |
Apply stain removal agent and leave it for approx. 10 minutes.
Then rub with a clean cloth. May give off an unpleasant odour
when cleaning large areas.
|
|
Red wine |
Dr. Beckmann Stain
Devil Fruit & Drinks / |
Exposure time: approx. 30 – 60 minutes. |
|
|
Dismozon pur |
Exposure time: approx. 10 minutes. See instructions in the technical leaflet. May give off an unpleasant odour when
cleaning large areas. |
|
Shoe marks,
Shoe polish, tar |
Cleaning fluid with
petrol base
/ Stain remover
spray, e. g. Elatex |
Spray on, after a brief time to react remove with a clean cloth.
|
|
Chewing gum |
Multi-functional
spray WD 40 |
Leave for approx. 10 minutes and remove the chewing gum
stain with a wooden spatula |
|
Ink, ball point
pen ink,
marker, pencil |
PepEx |
Spray on, after a brief time to react remove with
a clean cloth. See instruction manual.
|
|
Stamppad ink |
Dismozon pur / Apesin AP 100 |
Exposure time: approx. 10 minutes. See instructions in the
technical leaflet. May give off an unpleasant odour when
cleaning large areas.
|
|
Deposit of
calcium
carbonate |
Phosphoric acid
based sanitary
cleaner /
Citric acid |
Apply stain removal agent and leave it for approx. 10 minutes.
Then rub with a clean cloth, a red pad or a soft brush. May give
off an unpleasant odour when cleaning large areas. |
|
Residues from
cigarettes |
Dismozon pur / Apesin AP 100 |
Exposure time: approx. 30 minutes. A brown shade might be
left. See instructions in the technical leaflet. May give off an
unpleasant odour when cleaning large areas. |
- Note : Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers according to their recommendations.
- ** GANGWAY (HUBNER)
The following cleaners can be used to clean the bellows fabric and the linking ceiling:
(a) For slight soiling:
(i) pH neutral industrial cleaners (pH6 – pH8)
(b) For strong soiling or Graffiti – soiling the following cleaning agents on the basis of citric or orange acid can be used:
(i) DERCAM ® GRAFFORANGE BIO
(ii) Comorcap LP
(iii) NOVO PEN-OFF
The coating of the interior lining (powder coating and lacquer of side wall) are chosen in a way that graffiti can be removed by using the following product:
a. For slight soiling:
(i) NOVO PEN-OFF
b. For strong soiling or Graffiti:
(i) DERCAM ® GRAFFORANGE BIO
Cleaning the bridge plates (passage area of gangway)
(i) In order to remove dirt use an industrial vacuum cleaner or a broom.
(ii) Only for very hard to remove soiling use a damp cleaning method.
Cleaning the bellows floor area (underneath bridge plates)
In order to remove dirt and/or rubbish accumulated over time, cleaning the area of the bellows
underneath the bridge plates has to occur if necessary, but at least once a year, using an industrial
vacuum cleaner. Proceed as below:
(i) Unlock, open and dismount the side walls.
(ii) Dismount the middle tread plate of the combination bridge.
(iii) Flip up the wagon sided bridge plates.
(iv) Insert the nozzle of the industrial vacuum cleaner into the opening and remove the dirt/garbage
accumulated in the lower area of the bellows.
Cleaning the bellows fabric, the linking ceiling and the side walls
(i) Thoroughly clean the soiled fabric of the bellows using the above mentioned cleaners. Use a
soft rag.
(ii) Thoroughly clean the soiled surface and the gap coverings of the side wall using the above
mentioned cleaners. Use a soft rag.
Note :
Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers
according to their recommendations. - GANGWAY (LINCE)
Cleaning agents: The following cleaning products can be used for cleaning:
(i) Minor contamination: pH neutral industrial cleaner (pH6-pH8)
(ii) Heavy soiling or scribbling: clean with citric acid based cleaners as Grafforange, Comorcap LP.
Cleaning of Bellow Bottom: To remove the long-term accumulated dirt or litter, clean the bottom of the bellows, if necessary with an industrial vacuum cleaner, but at least once a year. Cleaning should be
done with following method:
(i) Remove the side protecting plate and lift the step plate till the vertical position.
(ii) Place the nozzle of the vacuum cleaner on the bottom area of the bellow to remove dirt and
garbage.
Cleaning of Bellow Fabric and Side Wall:
(i) Fully clean the stained bellow fabric with listed cleaning agent and soft cloth.
(ii) Fully clean the smudge on the side protecting plate assembly and skirt with listed cleaning agent and
soft cloth.
Note :
Suitable cleaning agents can also be used from non-listed cleaning agent manufacturers according to their recommendations. EXTERNAL CLEANING:
Exterior cleaning to be done as per Railway Board’s letter no: 2016/EnHM/06/09 Dated 23/08/2018.
Caution: The exterior of the coach is painted with anti-graffiti paint. Necessary precautions to be observed.
PROVISION OF PENALTY
- 1.1 For poor quality of cleaning work i.e. improper cleaning/ sanitation, and drain blockage a spot fine for ₹2,000/- to ₹5,000/-, can be imposed.
- 1.2 If on any day cleaning activities are not carried out for reasons other than those attributed to force majeure, then penalty of Rs. 5000/- per day/rake shall be imposed. In such cases no separate penalty for shortage of manpower shall be imposed.
- 1.3 Penalty to the tune of Rs. 500/- shall be imposed per rake per instance for not locking/unlocking of coaches as detailed under the ‘Schedule of Work’
- 1.4 Penalty of Rs. 250/- per coach per occasion shall be imposed for not watering any coach.
- 1.5 Penalty of Rs. 250/- per machine/pit line shall be imposed for not deploying machine as per resource specification.
- 1.6 In case of adverse remark on cleaning quality and method by any inspecting official or in the event of any passenger complaint, the contractor will be liable for a penalty of minimum Rs. 1000/-(Rupees one thousand only) or / and the compensation awarded to complainant in any court of law and/or in consumer court.
- 1.7 Penalty of Rs. 200/- per occasion if flooding of water inside coach (other than toilet floor) is reported during cleaning activity.
- 1.8 Penalty of Rs. 500/- shall be imposed per occasion for dropping garbage, collected from the coaches during dry sweeping, on the railway track/ maintenance line.
- 1.9 Penalty of Rs. 100/-per coach per case shall be imposed if the toiletries is not supplied as per the prescribed quantity.
- 1.10 Penalty of Rs. 500/- per rake per case shall be imposed if chemicals used are of unapproved brand or less than the prescribed quantity.
- 1.11 Penalty equivalent to the rate of 100% of the coach for intensive cleaning shall be imposed for not attending the intensive cleaning.
- 1.12 A penalty of Rs. 100/- per day per incidence shall be imposed for non attending the hydrants within 48 hours.
- 1.13 A penalty of Rs. 100/- per person will be levied for the staff having improper uniform.
- 1.14 Penalty of Rs. 100/- shall be imposed for not attending the window glass/window shutter per coach during the pit line examination.
- 1.15 Penalty for shortage of manpower @ Rs. 1000/- per person per day
- 1.16 Suitable penalty for theft, loss, missing of sanitary and water supply installation/equipments, fittings shall be imposed by Railway administration.
- 1.17 If three months stock of consumables & chemicals are not found by any inspecting official, a penalty of Rs.5000/- shall be imposed.